Frequently Asked Questions

Here are the answers to the commonly asked questions.
If you don't find an answer here, please send us an inquiry.

Can I check-in before 15:00?
Check-in time starts from 15:00.
Can I check-in after 18:00?
Can I store my luggage after check-out?
Can I cancel my reservation?
Can I extend my stay?
Can I send my luggage to the hotel prior to my arrival?
Do you provide breakfast?
Which amenities are included?
What are the payment methods?
Is there cleaning during the stay?
Is there Wi-Fi available?
Is there staff available during the night in case of emergency?
What happens if I lose my room key?